Annual Pass Frequently Asked Questions
1.
How do I renew my Annual Pass?

If your Annual Pass expired during the previous calendar month, this month, or will expire next month, you can renew it online at www.ushrenew.com, or by visiting the Annual Pass Center at the park.

2.
How do I upgrade my Annual Pass?

Upgrade your Annual Pass at our Annual Pass Center at the park to the left of the ticket booths or inside the park at the Hollywood Ticket Outlets.

3.
What are the Annual Pass Black-Out Dates?

Currently, the 2010 Black-Out Dates are December 25-30. Black-Out Dates are subject to change. See full Black-Out Date calendar

Black-Out dates apply for the "6 Months for $60 Escape Pass," "12-Month Value Pass", and "2010 Value Pass."

There are no Black-Out dates for: 2010 Value Pass No Black-Out, No Black-Out Annual Pass and Premium Star Pass.

4.
What is FlexPay?

Universal's FlexPay is a payment option that allows you to purchase a 12-Month No Black-Out or Premium Star Annual Pass with one low down payment of $25 while spreading the remainder of your total over the next 11 months. With no interest or finance charges! This option is currently available to SoCal residents as an online exclusive. This is not available at the park ticket booths. Learn more.

If you currently have a FlexPay ticket and have questions about your contract, please call 1-866-254-8275 or send an email to USHFlexPayCallCenter@nbcuni.com

5.
I lost my pass. How do I get a new one?

To replace your lost Annual Pass, visit the Annual Pass Center at Universal Studios Hollywood. There is a $20 fee to replace lost passes. Please have a valid photo ID with you.

6.
What are some of the Annual Pass benefits and specials?

Annual Pass members receive exclusive offers, invitations and promotions. Annual Pass members also enjoy discounts on Guest Admission, Food, Beverages and Merchandise inside the park, depending on pass type. Please visit the Annual Pass Overview page for details.

CityWalk discounts include 10% - 20% off on select CityWalk Food, Beverages, and Merchandise with a valid Annual Pass, 25% off Savings on Introductory Flight Packages at iFLY Hollywood, and $5 off any service at Zen Zone. Restrictions apply.

Some of these offers are only communicated via email so please make sure to update your profile with your most current email address information. Check online for a full list of Annual Pass Member benefits at www.UniversalAnnualPass.com.

7.
Does my Annual Pass include admission to Halloween Horror Nights?

Halloween Horror Nights is a separately ticketed special event, and your Annual Pass alone does not grant you admission to the event. However, there are Annual Pass member exclusive discounts to Halloween Horror Nights. Check the Halloween Horror Nights website for more details.

8.
What are park hours?

See the park hours calendar here.

9.
How much is General Admission?

Currently General Admission is $74 for Adults, and $64 for children under 48” tall. Annual Pass members can show their Annual Pass and save $12 off Guest Admission for up to 6 guests. Check online for updated pricing and for online exclusive offers.

10.
How much is an All You Can Eat Pass?