Thank You for Your Interest in Universal Studios Hollywood
We make every effort to respond to your comments as soon as possible. Due to the high volume of emails received daily, and time required for Management to adequately review your comments, please allow several days to receive a reply.
For any questions or issues you have regarding tickets purchased online, please choose from the following options below:
- If you purchased your tickets through this website, please contact OnlineStoreHelp@universalorlando.com
- For VIP Experience tickets or questions, please contact VIPTour@nbcuni.com
- If you purchased your tickets through one of our partner-affiliate websites (I.e. colleges), please contact B2BGuestRelations.Relations@nbcuni.com
Please ensure your contact information is correct, and complete in full, before sending. If further information is required, we will contact you.
Your comments are very important to us. We thank you, in advance, for your patience.