Annual Passes

1. How can I get into the park if I want to come on a Black-Out Date?

If you are a 12-Month Value Pass or Buy a Day, Get 2013 Free member and you would like to re-visit on a Black-Out date, there are two ways you can do this:

(1) Purchase a 1-day park upgrade for $30, available at the Annual Pass Center located to the left of the front gate turnstiles.

(2) Upgrade to a No Black-Out or Premium Annual Pass for the remainder of your pass life. You can purchase an upgrade inside the park or at the Annual Pass Center, located to the left of the front gate turnstiles. Restrictions apply.

2. How do I renew my Annual Pass?

If your Annual Pass expired during the previous calendar month, this month, or will expire next month, you can renew it online at universalannualpass.com/renew or by visiting the Annual Pass Center at the park.

3. What are the Annual Pass Black-Out dates?

Black-Out dates do not apply on your first visit.

For Annual Passes currently being sold online see applicable black-out dates for the Buy a Day, Get 2013 Free Pass.

4. Does my Annual Pass include admission to Halloween Horror Nights?

Halloween Horror Nights is a separately ticketed special event, and your Annual Pass alone does not grant you admission to the event. However, there are Annual Pass member exclusive discounts to Halloween Horror Nights. Check the Halloween Horror Nights website for more details.

5. What are some of the Annual Pass benefits and specials?

Annual Pass members receive exclusive offers, invitations and promotions. Annual Pass members also enjoy discounts on Guest Admission, Food, Beverages and Merchandise inside the park, depending on pass type. Please visit the Annual Pass Member Website for a full list of Annual Pass Member benefits.

Some of these exclusive offers are only communicated via email so please make sure to update your profile with your most current address information.

6. I lost my pass, how do I get a new one?

To replace your lost Annual Pass, visit the Annual Pass Center at Universal Studios Hollywood. There is a $10 fee to replace lost passes. Please have a valid photo ID with you.

7. How do I upgrade my Annual Pass?

Upgrade your Annual Pass at our Annual Pass Center at the park to the left of the ticket booths or inside the park at the Hollywood Ticket Outlets.

8. What Happened to FlexPay?

We are ending the current program and will be upgrading to a new FlexPay system in the future.

If you are a current FlexPay Annual Pass Member your pass is good through the end of your current contract.

If you have further questions representatives can be reached at 1-866-254-8275. Please have your Annual Pass ticket with you when you call.


Visita nuestra página web en español


Has recibido este mensaje porque tu navegador está en español.

Visit English Site

First Name
Last Name
Month of Birth
Day of Birth
Year of Birth