This form is only for email regarding Universal Studios Hollywood Theme Park and CityWalk Hollywood. For email pertaining to Universal Pictures, Universal Music or any other Universal division, find contact information here.
You may find your answer quickly and easily in our FAQs page or by clicking on one of the links below.
Special Ticket Prices and Discounts
Questions About Tickets You Purchased Online
Location and Production Services
Emails are answered in the order they are received during regular business hours Monday - Friday, excluding holidays. We hope to reply as soon as possible to your message.
Please allow up to fourteen (14) days to receive a reply regarding a comment or concern from a previous visit.
If further information from your visit is required, we will contact you.
If you require immediate assistance for a general park inquiry, please call 1-800-UNIVERSAL. Live associates are standing by daily from 9:00am - 5:00pm PT for assistance. Otherwise recorded information for the park in general is available 24 hours a day.
Please note that all information transmitted is kept confidential and used strictly for contact purposes in regards to your message, and is not made available to any third party locations.
Your comments are important to us and we thank you, in advance, for your patience in allowing us adequate time to perform the necessary follow up needed to ensure your comments are thoroughly reviewed.
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