Policies and Restrictions
Code of Conduct
Welcome to Universal Studios Hollywood and Universal CityWalk (“Universal”).
In order to ensure that your visit and that of your fellow guests is pleasant, we request that all visitors to Universal comply with the following Code of Conduct:
- For Everyone’s Safety: All Visitors Must Pass Through Metal Detection Before Experiencing Universal CityWalk or the Theme Park. All persons, bags, backpacks and purses are subject to x-ray, additional inspection and/or canine detection by Universal security without advance notice. Bags, backpacks and purses should not be left unattended.
- Do not physically or verbally threaten or harass any person. Fighting, use of physical force, obscene or sexually explicit language or gestures, or racial, religious or ethnic slurs, including any display on apparel or via body art likely to create a disturbance or a danger to other persons, are prohibited.
- Do not possess any item that could be used as a weapon or that resembles a weapon, including, but not limited to: firearms, explosives, fireworks, chemical dispensing devices such as pepper spray and mace, or any clubs, sticks, bats, knives or other objects that may be used in any way to inflict bodily injury on another person. Selfie sticks are permitted on Universal CityWalk at Universal’s discretion. Selfie sticks are permitted inside Universal Studios Hollywood but must be properly stowed away during participation on rides and attractions and during the Studio Tour.
- Do not yell, scream, honk horns, race car engines, sing, play or use musical instruments, radios, audio players, megaphones or other sound amplification devices, or otherwise communicate in a manner that disrupts normal business operations of Universal or its merchants, such as creating noise of sufficient volume to exceed the ambient noise level of Universal. Banners and unauthorized signs, posters, placards, displays or written materials are prohibited and in no case may be rigid, sharp, affixed to sticks or similar objects or to Universal’s property.
- Visitors must be fully clothed, including shoes and shirts. Except as required for religious or medical reasons, visitors may not wear any covering that fully or partially obscures a person’s face. Clothing that Universal construes as indecent, exposes excessive portions of the skin, or that Universal views as inappropriate for a family environment is prohibited. Clothing or accessories (e.g. uniforms, costumes or props) that may create a false impression that visitors work for Universal or as emergency personnel are prohibited. Additional costume guidelines may apply to special events.
- Mobility devices may be manually or electrically powered and must be operated at a walking pace. Other power-driven mobility devices (OPDMD) are not permitted except when utilized for accessibility purposes. Do not run, skate, rollerblade, skateboard, hoverboard, ride a bicycle or scooter, or use wheeled shoes. Do not obstruct or interfere with the free flow of pedestrian traffic or otherwise engage in any unauthorized performance.
- Drones or other controlled flying devices are not permitted on or above Universal property without Universal’s express written permission.
- Do not discard litter of any kind except in designated trash receptacles. Rummaging through or removing items from the trash receptacles is prohibited. Spitting is prohibited. Urinating anywhere except in designated restrooms is prohibited.
- Do not deface, damage or destroy any property belonging to Universal, its merchants or other persons.
- Open cans, bottles or other receptacles containing any alcoholic beverage are permitted only in areas specifically designated for the consumption of alcohol. Smoking or consuming tobacco (including e-cigarettes and vaporizers) in areas other than designated areas is prohibited. Marijuana and all illegal items, substances and paraphernalia are prohibited.
- No photography or recording for commercial purposes or any purpose other than personal use without Universal’s prior consent. Do not photograph or record Universal’s security, surveillance, access or emergency equipment, or in a manner that is harassing or disruptive to Universal’s merchants or other persons.
- Do not solicit money or other contributions or donations; sell admission tickets to Universal CityWalk and/or Universal Studios Hollywood; distribute commercial advertising or promotional material of any kind; engage in commercial activity; or offer samples of items which are sold or available for sale.
- Do not sit on floors, planters, handrails, stairs, escalators, trash receptacles or other areas not specifically designed for seating. Bicycles and scooters must be secured to approved racks provided by Universal. No occupied strollers or wheelchairs are allowed on escalators.
- Do not bring any animals on to Universal’s property with the exception of service animals trained or in training to perform tasks for visitors with disabilities. Emotional support, therapy, comfort, and companion animals are prohibited.
- Daytime curfews (Los Angeles County Code 13.57.010) and nighttime curfews (Los Angeles County Code 13.56.010), unless accompanied by an adult after 10:00 p.m., will be enforced.
- Do not cruise or solicit in vehicles or in Universal’s parking areas or garages. Overnight parking without Universal’s written consent is prohibited.
- Jumping any line or queuing system or entering any private area is prohibited and may result in expulsion from Universal’s property.
- Visitors may bring into Universal empty refillable water bottles, bottled water (maximum 2 liters) (prohibited during separately ticketed events), small snacks (prohibited during separately ticketed events), any food required for medical purposes and medically-indicated nutritional supplements, any food required for special dietary needs, baby food/baby formula and soft-sided coolers no larger than 8.5” wide x 6” high x 6” deep. Prohibited items are alcohol, marijuana, glass containers, open containers, large coolers of food, hard-sided coolers, soft-sided coolers larger than 8.5” wide x 6” high x 6” deep, any coolers, suitcases, bags, carts, platforms or devices with wheels, and any large or other item that may pose a threat or safety concern to other persons.
- Do not violate any federal, state or local law or ordinance. Failure to comply with all posted rules, signs, warnings and policies is prohibited.
This code of conduct is subject to change without notice. Violators of this code of conduct may be refused entry to Universal’s property or required to leave Universal’s property, and may be subject to arrest or citation for trespass or violation of law. Universal’s interpretation of this code of conduct is final. Thank you for your cooperation.
Smoke In Designated Areas
At this time, the Park’s designated smoking area is closed and tobacco smoking is not permitted in the Park. Please note that e-cigarettes and vaporizers are treated the same as tobacco. Additionally, marijuana is prohibited.
Costume Policy
- Guests must be fully clothed, including shoes and shirts.
- Guests may not wear clothing or accessories (e.g. uniforms, costumes or props) that may create a false impression that guests work for Universal or as emergency personnel, including, without limitation clothing or items identified with law enforcement, security, firefighters, emergency responders or the military.
- Except as required by Universal or for religious or medical reasons, guests may not wear any covering that fully or partially obscures a person’s face, including costume masks, facial coverings, and face applications. Face painting is permitted only if it covers no more than one-half of the face (applied vertically only) or is applied in a pre-approved design by professional artists at Universal. Guests may be requested to modify their make-up or remove any type of facial covering to meet the above standards.
- No prosthetic makeup (including makeup that conceals part of the face, like the eyes, nose, or mouth) is permitted.
- Clothing that Universal determines is indecent, exposes excessive portions of the skin, or that Universal views as inappropriate for a family environment (including, without limitation, gory or gruesome clothing or accessories) is prohibited.
- Service animals may not wear or be part of a costume.
- No weapons of any kind are permitted. Any item that resembles a weapon or is manufactured in the shape of a weapon is not permitted. Any items that could be used as a weapon are not permitted, including, but not limited to: firearms, explosives, fireworks, chemical dispensing devices, clubs, sticks, knives, swords or other object(s) that may be used in any way to inflict bodily injury on another person.
- No special or atmospheric effects, including, without limitation, balloons, smoke, fog, powered effects, and sound effects, are permitted.
- No veils, long trains, stilts, or oversized costumes that could pose a safety hazard to guests or team members are permitted.
- Costumes may not interfere with security screening. Costumes cannot exceed 25 inches wide x 80 inches high to meet Universal’s metal detection regulations. Costumes are subject to secondary x-ray screenings.
- Universal reserves the right to preclude any costumes that may cause confusion that the guest is part of the Halloween Horror Nights experience. Impersonating a theme park entertainment or character or performing, frightening or otherwise disrupting other guests or event operations is prohibited and may result in expulsion from Universal’s property.
THE ABOVE COSTUME GUIDELINES ARE SUBJECT TO CHANGE WITHOUT NOTICE. IF A GUEST VIOLATES ANY OF THESE GUIDELINES, UNIVERSAL SHALL HAVE THE RIGHT, IN OUR SOLE DISCRETION, TO (1) ASK A GUEST TO MODIFY OR REMOVE THEIR COSTUME OR CHANGE INTO ATTIRE THAT IS COMPLIANT WITH THESE GUIDELINES AND/OR UNIVERSAL’S CODE OF CONDUCT; OR (2) REFUSE THE GUEST ENTRY TO UNIVERSAL’S PROPERTY OR REQUIRE THE GUEST TO LEAVE UNIVERSAL’S PROPERTY. UNIVERSAL’S INTERPRETATION OF THESE GUIDELINES IS FINAL.
